FAQ

Q: Why can’t I just use my internet access on my phone?
A: By installing dedicated hi-gain 4Gx/3G antennas on your vessel you can ensure you will excellent access to the internet at any time. 

Q: How does this kit compare to the competition?
A: The competition kits often don’t support the must have Band 28 support or have quality external marine grade antennas with high quality marine antennas and mounts.  They also require someone knowledgable to configure and setup.

Q: Is this kit 5G compatible?
A: At this time 5G rollout in Australia is very limited and focussed around capital cities.  It is unknown how long until or if this coverage will extend to marine coverage.  The current speeds obtained are frequently more than enough to stream video, web browse and check emails.

Q: Why are there two 3G/4G antennas in the kit?
A: Installing two identical high gain antennas allows you the best bandwidth/ speed and connection reliability possible.

Q: Is this secure?
A: Yes, by purchasing one of the PicoSense on-board marine internet access kits you will receive the hardware pre-configured with firewalls enabled and Wi-Fi access passwords set.  Of course you can modify this later if you wish.

Q: Will this run from my boats power supply?
A: Yes, the marine modem will operate from a power supply of 12V DC to 24V DC  

Q: How do I know which plan I require?
A: This will depend on how much data you think you might use.    

Q: How does this kit compare the the Cel-Fi devices available?
A: The Cel-Fi devices are not a modem and you still require your mobile phone to provide a hotspot for data.  The Cel-Fi units are locked to a particular carrier and are designed for boosting mobile phone signal, the Marine Internet Kit is a dedicated data modem with high quality external marine antennas.  Reception range will be greater with the Marine Internet Kit.